Shipping policy
1. Shipping Destinations
We currently offer shipping to US/CA/UK/DE/FR/IT/ES/JP. If your location is not included in this list, please contact our customer support team for further assistance.
2. Order Processing Time
We aim to process and fulfill orders within 1-3 business days from the date of purchase. However, please note that order processing times may be subject to change based on product availability or unforeseen circumstances.
3. Shipping Methods and Rates
We offer various shipping methods, including standard shipping and expedited shipping. Shipping rates are calculated based on the shipping destination, order weight, and shipping method selected during checkout. Please refer to our Shipping Policy for detailed information on shipping rates and estimated delivery times.
4. Tracking Information
Once your order has been processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.
5. International Shipping
For international orders, please be aware that customs and import duties may apply. These charges are the responsibility of the recipient and are not included in the product or shipping costs. We recommend checking with your local customs office for more information on potential customs fees.
6. Shipping Delays
While we strive to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather conditions or carrier delays. We appreciate your understanding in such situations.
7. Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and provide you with a satisfactory solution.
8. Change of Shipping Address
Please ensure that your shipping address is accurate and up-to-date at the time of purchase. If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible after the order has been processed.
9. Contact Us
If you have any questions or need assistance with the logistics of your order, please don't hesitate to contact our customer support team via SUPPORT@LINKNALTOOLS.COM
Last updated: 25/07/2023
Thank you for choosing LINKNAL. We look forward to delivering your electric tools with care and efficiency!